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Communications In Observation
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Women are more noticeably shy then men. Non-verbally, their "body language" seems to communicate feelings of great uncertainty and self-consciousness. For example, I observed a woman in a bus en route to the Cherry Hill Mall. Her and a young ma .... Middle of Term Paper
... those individual employed in customer service-related capacities. While in Shoprite, I noticed that female customer service representatives were more apt to offer immediately friendly assistance than were the male attendants whom I observed on another occasion. Males are not as cocky nor as confident in this sort of situation; their eyes tend to dart around the area while the eyes of a woman remain focused upon the eyes of the customer. The man seems to communicate with fewer smiles--apparently they have to get past a certain "ice-breaking" point before they will feel comfortable with a genuine look of happiness.
Verbally, the actual proc ... |
| Number of Words: 529 |
Approximate Pages: 2 |
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