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Supportive Communication (mana
Start of Term Paper
III. Focus on solutions.
? Be validating, not invalidating. Validating statements make people feel important and needed. Invalidating statements make people lose confidence in themselves and cause them to see themselves as worthless. There .... Middle of Term Paper
... feel inferior and not informed about the subject at hand.
II. Rigidity is where the communication is portrayed as being absolute, where the listener is made to conform to an absolute point of view.
III. Indifference is the form of invalidation where the communicator makes the other person feel that their feelings are not cared about.
IV. Imperviousness is where the communicator does not acknowledge the listener’s feelings or opinions.
? Make communication specific, not global. When statements are made to be specific, the listener will understand it better and be able to apply to the wrong behavior more effectively.
? Be ... |
| Number of Words: 836 |
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