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Primary groups, which are parents, relatives, and friends, play an important role in our lives. Today, however, we spend most of our time in secondary groups such as schools, factories, government offices, or banks. We refer to these types of ....

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... colleges, religion, and the workplace. The sociologist Max Weber characterized bureaucracies as rationally created formal organizations that dominate modern societies, have hierarchical level of control, and are based on specific rules of procedure. Weber recognized that bureaucracies existed in preindustrial societies such as ancient Egypt, ancient China, and in the Roman and Byzantine empires. It was not until recently, however, with the emergence of large societies based on complex technologies, that bureaucracies come to permeate people’s daily lives. The reason seems simple. Spontaneous, casual, and personal relationships, such as ...